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Shipping & returns

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For customers outside Europe.

Order shipped in 24h.

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Free exchange & returns within 14 days.

EXCHANGE & RETURNS

IF THE CUSTOMER WANTS TO EXCHANGE OR RETURN A PRODUCT THAT DOES NOT SUIT HIM, HE CAN SEND IT BACK IN PRISTINE CONDITION, IN ITS ORIGINAL WRAPPING.
RETURNED PRODUCTS WILL BE FULLY REFUNDED, PREFERABLY ​WITH​ THE SAME PAYMENT METHOD USED FOR THE PURCHASE. 
  • FREE EXCHANGE & RETURNS WITHIN 14 DAYS
PRODUCTS MUST BE RETURNED IN THEIR ORIGINAL CONDITION, UNUSED, UNWASHED, AND IN THEIR ORIGINAL PACKAGING. ALL TAGS FOUND ON THE PRODUCT MUST REMAIN INTACT AND ATTACHED TO THE ITEM IN THEIR ORIGINAL POSITION.
DE BONNE FACTURE RESERVES ITSELF THE RIGHT OF REFUSAL FOR PRODUCTS THAT DO NOT CONFORM TO THE CONDITIONS MENTIONED IN THE GENERAL SALES TERMS AND CONDITIONS. IN THIS CASE, THE MERCHANDISE WILL BE SENT BACK TO THE CUSTOMER.